Team Leader - Cabinet

Location: Provo, UT, USA



Company Profile:

Duncan Aviation is the largest, family-owned maintenance, repair and overhaul (MRO) facility in the world providing complete nose-to-tail services for business aircraft. We value the individual experiences and diversity of our workforce and are proud to be a Veteran-Friendly Employer. Individuals of all backgrounds, nationalities, disability status, and military service are encouraged to apply. 

Are you ready for an Experience. Unlike any other? Apply today!

The Team Leader - Interior Cabinet provides world-class leadership to create a team atmosphere where members are challenged to maintain aircraft in the safest, highest quality, most efficient means possible, and to provide excellent customer service. This position manages all aspects of assigned aircraft projects including coordinating necessary resources, documentation and communication with appropriate team members and customers, to ensure timeliness and quality of these projects; manufactures and modifies aircraft interior components according to customer, design and engineering specifications  in a safe and organized work area and completes all required paperwork; and acts as a positive role model by mentoring team members, supporting company and shop decisions, and communicating goals and objectives. Performs Qualified Inspector (QI) as needed.

Essential Job Functions

  1. Manages all aspects of assigned aircraft projects to ensure safety, quality, and efficiency throughout the projects. Accepts full ownership of assigned aircraft projects from pre-planning to delivery of the aircraft through planning, prioritizing, and communicating with customers, team members, OEM’s, outside contractors and vendors as necessary. Ensures the safety and security of customer’s equipment, parts and aircraft during all maintenance phases.  
  1. Manages team by scheduling and assigning work for team members and monitoring day-to-day activities of team members. Holds team members accountable to Duncan Aviation approved policies and procedures include professionalism, safety and cleanliness of the work environment. Ensures the team’s consistent use of appropriate technical data.
  1. Oversees, completes and maintains accurate and timely aircraft project documentation required by Duncan Aviation approved procedures, OEM maintenance manuals and FAA regulations. Participates in reviewing of the work order and associated reports with appropriate management and sales personnel for profitability, accuracy, accountability, and documentation. Assists professionally and courteously in addressing customer billing disputes and work order reviews for maintenance actions performed by team members.
  1. Promotes growth and development of assigned team members to promote team cohesiveness and trust by monitoring and evaluating team members’ performance in a professional, positive, accurate and timely manner. Recommends training needs and programs to the department management and identifies and recommends technical and non-technical training opportunities for team members. Oversees and ensures active participation of team members in the departmental mentoring program. Participates in personal and leadership development opportunities and demonstrates leadership and professionalism at all times.
  1. Develops new and reviews existing processes and products to continuously monitor and increase quality and efficiency. Assists with designing and modifying aircraft interiors according to customer, design, and engineering specifications. Performs Qualified Inspector (QI) as needed.
  1. Performs other duties as assigned by management.

Job Specific Requirements

  • Licenses/Certificates:   Valid driver’s license and acceptable driving record; Respirator Fit qualified; QI designation
  • Attendance:                   Regularly scheduled attendance required
  • Physical:                        Routinely lifts up to 50 lbs., occasionally 100 lbs.; reads small print; hears sounds associated with mechanical deficiencies; repetitive motion; works with moving parts and vibration; tolerates working in confined spaces; tolerates products and materials associated with component maintenance; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
  • Environmental:             Tolerates working in extreme temperatures and noisy environments

Education and Experience

  • High school graduate or equivalent required
  • Five years related aviation interior experience or equivalent preferred
  • Previous leadership and supervisory preferred

Available Benefits

  • Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
  • Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
  • Plan for your medical needs with a Health Savings Account (employer and employee contributions).
  • Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
  • Participate in Duncan Aviation’s Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments
  • Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.

Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled

Works Multiple Shifts: 0

Multiple Shifts Work Time:

Multiple Shifts Work Week:

Work Week Start: Monday

Work Week End: Friday

Work Start Time: 7:00 AM

Work End Time: 3:30 PM

Job Type: Full Time Regular