The Satellite Airframe Technician travels to the customer’s location to inspect, test, adjust, repair and perform general tasks related to the maintenance and repair of airframe / avionics systems and components on a variety of airframes across the United States and internationally according to manufacturer’s specifications, Duncan Aviation approved procedures and the customer’s specifications. Key responsibilities for this position include performing effective troubleshooting on complicated squawks; preparing and completing appropriate documentation; and meeting requirements for a Qualified Inspector (QI) designation. The Satellite Airframe Technician II interacts with customers and collaborates with Duncan Aviation team members to provide exceptional customer service. 

Essential Job Functions

1. Performs inspections, servicing and repairs of the most complicated nature on airframe / avionics systems and components on a variety of airframes in a timely, clean, safe and professional manner with no rework and a superior level of quality, craftsmanship and efficiency. Makes sound technical decisions as a technician and when functioning as Qualified Inspector (QI). Proficiently and consistently locates and uses the appropriate technical data to accomplish any and all tasks.

2. Efficiently and effectively troubleshoots, function tests and repairs the most complicated aircraft systems across a variety of airframes with little supervision.

3. Prepares various documents for record keeping purposes, as required by Company policy and FAA regulations (i.e. turnovers, removal sheets, personal training log, etc.). Demonstrates proficiency of Duncan Aviation work order system, service plans, Tracker and outside maintenance tracking programs by completing accurate and timely discrepancies and corrective action statements, Service Bulletins and Airworthiness Directives (AD) Compliance statements, final inspection, closing of squawks and closing of work orders. Coordinates and ensures the completion of customer log book entries for work performed on a customer’s aircraft.

4. Assists with developing and maintaining relationships with area customers, communicating with sales and marketing teams, and maintaining the Company’s customer database (CRM) to seek and solicit service opportunities. Responds to customer requests and issues regarding airframe and/or avionics service work.

5. Accepts full ownership of assigned projects, prioritizing and communicating with customers, Company personnel, OEM’s, outside contractors and vendors, as necessary. Ensures the safety and security of customer’s equipment during all maintenance phases.

6. Assists with managing and maintaining adequate and appropriate parts inventory, calibration of assigned tooling, working condition and cleanliness of support vehicles and office / shop spaces.

7. Performs other duties as assigned by management.

Job Specific Requirements:     

• Licenses/Certificates: QI designation; Airframe and Powerplant Certificate required. Must have a valid Driver's License and an acceptable driving record
• Attendance: Regularly scheduled attendance required
• Physical: Routinely lifts up to 50 lbs., occasionally 100 lbs.; reads small print and identifies colors; tolerates working in confined space and heights above four feet; hears sounds associated with mechanical deficiencies; repetitive motion; works with moving parts and vibration; tolerates products and materials associated with component maintenance; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
• Environmental: Tolerates working in extreme temperatures and noisy environments

Education and Experience

Satellite Airframe Technician I:

• High School graduate or equivalent required
• Two years aircraft maintenance experience required

Satellite Airframe Technician II:

• High School graduate or equivalent required
• Three years aircraft maintenance experience required

Satellite Airframe Technician III:

• High School graduate or equivalent required
• Five years aircraft maintenance experience required

Available Benefits

• Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
• Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
• Plan for your medical needs with a Health Savings Account (employer and employee contributions).
• Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
• Participate in Duncan Aviation’s Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments
• Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
  
  

Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled