The Manager - Avionics Install and Line leads team members to meet or exceed quality, productivity, safety and financial objectives and customer expectations for the department. This position presents a professional image through positive attitude, appearance, speech and manners; and displays leadership through modeling these behaviors. The Manager leads the development of the department's annual budget and strategic plan, and executes goals and objectives that are consistent with corporate strategy. To promote cooperation and success with projects and customer relations, the Manager fosters and maintains working relationships with external customers, managers, project managers, and Engineering, Sales and department team members; and visibility in the industry through involvement with OEM's, trade associations, customer events, etc.

Essential Job Functions

1. Meets department's established productivity and financial goals by promoting safety, quality, efficiency, communication, and customer satisfaction. Works with Sales and Engineering personnel, Managers, Project Managers, Team Leaders and technicians, and others to maximize profitability of projects.

2. Serves as primary department contact for internal and external customers and the FAA regarding Avionics Install and Line Services issues and works toward mutually beneficial resolution for issues. Fosters and maintains working relationships with external customers, OEM's, vendors, etc. Assists with researching and resolving customer disputes with Avionics Install and Line services. Maintains visibility in industry through involvement with OEM's, trade associations, customer events, vendor events, etc.

3. Promotes growth and development of assigned team members to promote team cohesiveness and trust by monitoring and evaluating team members' performance in a professional, positive, accurate and timely manner. Leads in the selection, hiring, and staffing of team members. Recommends training needs and programs and identifies and recommends technical and non-technical training opportunities for team members. Participates in personal and leadership development opportunities and demonstrates leadership and professionalism.

4. Develops and implements process improvements to increase efficiencies and quality, reduce costs, reduce downtimes/improve turn times, standardize work, reduce and eliminate warranty and re-work, utilize innovative technology, etc. Leads periodic review and analysis of existing procedures and holds team members accountable to Duncan approved policies, procedures, and Best Practices. Participates in multi-department special projects and committees.

5. Creates, monitors and reviews department budget and annual strategic plans. Evaluates and submits requests for facilities, tooling, equipment and capital expenditures. Seeks and evaluates new services opportunities.

6. Performs other duties as assigned by management.

Job Specific Requirements

• Licenses/Certificate: Must have a valid Driver's License and an acceptable driving record
• Attendance: Regularly scheduled attendance required
• Physical: Tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
• Environmental: N/A
  
  

Education and Experience

• Proficiency with Microsoft software (Word, Excel, Project, etc.) required
• Associate degree in related field or equivalent required
• Minimum seven years experience in aircraft modifications, installations, avionics line service, aircraft maintenance or related experience required
• Three years leadership or supervisory experience required
  
  

Available Benefits

• Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
• Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
• Plan for your medical needs with a Health Savings Account (employer and employee contributions).
• Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
• Participate in Duncan Aviation’s Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments
• Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
  
  

Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled